Privacy Policy

Welcome to LENO Computer Shop (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lenocomputer.com or purchase our high-quality computer components and accessories.

By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Details: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment processors), PayPal account information
• Account Information: Username, password, purchase history, preferences (if you create an account)
• Communications: Records of your correspondence with our customer service team

Non-Personal Information

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for computer components, graphics cards, cooling systems, and other products
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To prevent fraud and enhance the security of our website
• To send you technical notices, updates, security alerts, and support messages
• To provide you with news, special offers, and general information about other goods, services, and events we offer (unless you have opted out)
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may employ third-party companies and individuals to facilitate our services (“Service Providers”), such as payment processors, shipping carriers, and IT service providers. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect the security of your personal information:

• All transactions are protected by 256-bit SSL encryption
• We are PCI-DSS compliant for payment processing
• We never store complete payment details on our servers
• Regular security audits and real-time fraud monitoring

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain conditions
• Restriction: Request restriction of processing your personal data
• Objection: Object to our processing of your personal data
• Data Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your information

To exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to such requests.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your shopping experience:

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function (e.g., shopping cart functionality)
• Preference Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant ads

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. International Data Transfers

As we serve customers globally (excluding some Asian regions and remote areas), your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.